The Public Grievances Division is the platform based on web technology that primarily aims to enable submission of grievances by the aggrieved citizens. It is a 360-degree solution to the grievances of the public. It is an artificial intelligence-based software to track the application, quality reporting, and supervisory dashboards for tracking the timely disposal of the complaints. It clubs the multiple submission of complaints to avoid multiple inquiries also. I am hopeful that people will benefit from it and we will be able to serve the people in a positive and constructive manner.
